Operations Intern – Offline Business Development

📍 Madrid About the role We are looking for an Operations Intern who is eager to gain hands-on experience in People Operations (HR) while being exposed to how a business expands physically. This internship is designed as a learning experience, ideal for students who want to develop practical skills in a dynamic, international environment and be part of building something from the ground up. What you'll learn & Support People Operations (HR exposure) • Support onboarding and administrative processes for new hires • Assist with employee documentation (contracts, amendments) and payroll checks • Maintain and update data across HR and finance systems • Act as a support point of contact for employees and internal stakeholders Operations & Expansion exposure • Support the team in the process of opening new study centers • Assist in coordinating facilities, vendors, and basic operational needs • Help ensure smooth communication between internal teams and external partners • Contribute to ongoing projects related to study center development Cross-functional collaboration • Work closely with People Operations (HR) and RevOps / Expansion teams • Learn how operational and people-related decisions support business growth Who this internship is for • Students currently enrolled in Business Administration (ADE), Psychology, HR, or related fields • Looking to build a career in People Operations / HR, with exposure to business operations • Able to sign an internship agreement with a university or educational institution What we're looking for • Initial experience (internships or part-time roles) in People Administration, Office Management, or similar administrative environments • Exposure to logistics, coordination, vendors, or facilities is a plus • Strong organizational skills with attention to detail and ability to manage multiple tasks • Excellent communication skills and a people-oriented mindset • Stakeholder mindset: curiosity and interest in understanding business needs and collaborating with different teams • Proactive attitude and willingness to learn in a fast-paced environment Languages: • Fluent English required • Native Spanish required What you'll gain • Practical experience in People Operations (HR) in a real business context • Exposure to business expansion and operational processes • Opportunity to contribute to building a new business line from scratch • Mentorship and collaboration with international teams (Madrid, Milan, Vienna) What success looks like • After 3 months: You understand how the offline business and study centers operate • After 6 months: You proactively support processes and take ownership of tasks • After 12 months: You are a reliable team member, trusted by stakeholders and able to manage responsibilities independently Why Join us? This is a unique opportunity to start your career in HR while staying close to the business, gaining exposure to both people and operations. You’ll be part of shaping a new business line at GoStudent—learning not just how companies run, but how they are built.